After this statement on Wednesday, NameJet GM has gone silent.
In an effort to keep everyone current as to where we stand on this matter, I wanted to share the following update. There have been some inaccuracies and misconceptions that have been brought forth by such a spirited discussion. And it would be a challenge to respond to all of them – therefore, I want to bring the discussion back to the heart of the matter.
As stated earlier, we take the issue of shill bidding on NameJet very seriously and we are conducting a thorough investigation, keeping in mind that the integrity of our platform is of utmost importance to us. As I have said repeatedly, we do not condone shill bidding of any kind. We would never encourage, promote or otherwise be involved in any such thing and our position is clear – it is never allowed on NameJet!
In our current investigation certain auction activity has come to light that we deem questionable and a possible violation of our terms. This kind of activity is not acceptable to us and we are taking steps to deal with it. We have suspended several accounts while working through the information we have available.
I thank everyone for their patience as we work through these issues. Our goal is to best serve our customers and we are working hard to that effect.
NameJetGM, Wednesday at 3:14 PM
Silentptnr & others,
I appreciate your comments. Please note that we are continuing to investigate this matter (as I said we would), and we will take steps needed to preserve and maintain the integrity of our platform.
And while I can appreciate the debate around bidding practices, our rules are clear – we do not condone shill bidding, period.
I will provide a further update when I can and thank everyone for their attention and the constructive comments. This helps us do better.
NameJetGM, Wednesday at 8:19 AM
bmugford said: ↑
I have spend hundreds of thousands of dollars @ NJ. This response does not sit right with me. It calls into question the integrity of the auction process itself.
I am sorry but the facts are that the whois shows Andy Booth. Why are both Booth brothers bidding on domains that are still in their WHOIS info?
Were you provided any records to show the domains were actually sold? Why was the WHOIS never updated?
I think you need to come up with a better answer than that.
First of all, thank you for your business.
And we are continuing to look at this in order to verify the facts and cancelling any ongoing auctions in the meantime to make sure no one is negatively impacted. We do not tolerate any kind of shill bidding at all, so you can rest assured that our auction processes in general are not compromised.
NameJetGM, Tuesday at 7:23 PM
I followed up with another comment. Sorry if I wasn’t clear initially – they are definitely not the seller of the domains.
NameJetGM, Tuesday at 7:19 PM
Sorry if I wasn’t clear – they are definitely not the seller of the domains. It is 100% a different seller.
NameJetGM, Tuesday at 7:15 PM
As an official statement from NameJet – our policy is clear that sellers cannot bid on their own domains, period. The integrity of our platform is of utmost importance to us and we do not condone shill bidding of any kind. From an ethical standpoint, it is unfair to the other participants, and from a practical standpoint, a few extra dollars on a few sales is simply not worth the potential damage to our reputation and business. Again, our stance is clear and we take immediate action whenever we have any reason to believe that there is inappropriate activity occurring on the platform. Bottom line – we take these matters very seriously!
With that said, it is my understanding that Andy and James Booth are not the sellers or current owners of the domains at issue. Andy did own them recently, but per him (both to me privately and in this thread) the domains are no longer his to sell, and he was interested in reacquiring them at what he felt were good prices. However, the WHOIS still reflects Andy as the registrant and that has made this whole thing confusing and problematic.
And while I have no reason to dispute Andy’s claims, we will cancel the remaining auctions involving these domains. To put things in perspective, there are not many domains involved, so it is not some large coordinated campaign to improperly inflate auction values. And it looks like they won nearly all of those domains auctioned, which further speaks to their legitimate interest in them – and for anyone negatively impacted we will look to address that.
Moreover, we will take steps to further outline and clarify our rules around this over the next few weeks to help eliminate any ongoing confusion. In the meantime, we will continue to investigate and monitor this issue (as well as any others brought to our attention) to determine if any further action is necessary.
Thanks everyone and have a good evening.
NameJetGM, Tuesday at 6:45 PM
Hi all – Thanks for the heads-up. We are currently investigating this matter. We obviously do not condone any kind of shill bidding on NameJet, so we take this very seriously. I will post an update when I have one. Thanks again.
NameJetGM, Tuesday at 11:51 AM